2485266 - How to add custom queue prompts and link these to a schedule | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2485266 - How to add custom queue prompts and link these to a schedule

Symptom

  • You are using SAP Contact Center
  • You want to link a newly created custom queue prompt

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Environment

SAP Contact Center 7

Product

SAP Contact Center, on-premise edition all versions

Keywords

Business Communication Management, CCtr, Contact Center, SCC, CCI, CRM-CCI, Audio prompt, prompt, Service Closed, Service Closed Message , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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