SAP Knowledge Base Article - Preview

2484860 - Setup Support Hub Connectivity with STC01 is failing in step Check connectivity and credentials for SAP Solution Manager 7.2 since SP05

Symptom

The setup of Support Hub Connectivity with STC01 in SAP Solution Manager 7.2 since SP05 is failing in step "Check connectivity and credentials to SAP Support Portal"
The error message is "HTTP ERROR 401: Unauthorized"

 


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Environment

SAP Solution Manager 7.2 SP05 and higher

Product

SAP Solution Manager 7.2

Keywords

Support Hub Connectivity, STC01, STC02, SAP-SUPPORT_PORTAL, SAP_SUPPORT_HUB_CONFIG, HTTP Error 401 : Unauthorized , KBA , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , Problem

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