2484534 - SIP Trunk / Gateway is not working after some time | SAP Knowledge Base Article

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2484534 - SIP Trunk / Gateway is not working after some time

Symptom

Calls from other external systems (e.g. Skype for Business) to SAP CCtr are not working after some time


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0 ; SAP Contact Center, on-premise edition all versions

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 SIP Trunk ping OPTIONS time timeout reply parameters  , KBA , CRM-CCI , Contact Center Infrastructure , How To

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