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2484485 - ASE 15.7 SP138 Installer fails on Windows 10

Symptom

Installing ASE 15.7 SP138 immediately fails when installing on Windows 10.
When executing the installer after it finishes loading receive java error:

This Application has Unexpectedly Quit
Invocation of this Java Application has caused an 

Flexeraaxx$aaa: Windows DLL failed to load
at Flexeraaxx.af(Unknown Source)
at Flexeraaxx.aa(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 SP138
  • Windows 10

Product

SAP Adaptive Server Enterprise 15.7

Keywords

Adaptive Server Enterprise, Flexeraaxx, Flexera, LAX error , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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