2484473 - Jstart Process of Diagnostics Agent consuming high CPU / Memory Usage - SAP Solution Manager 7.1 and 7.2 | SAP Knowledge Base Article

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2484473 - Jstart Process of Diagnostics Agent consuming high CPU / Memory Usage - SAP Solution Manager 7.1 and 7.2

Symptom

  • Diagnostics Agent process on Jstart is consuming high CPU.
  • When analysing the thread dump you see following threads using up most of the CPU.
      • com.wily.util.heartbeat.IntervalHeartbeat$HeartbeatRunnable.run()V(IntervalHeartbeat.java:673)

        com.wily.util.heartbeat.IntervalHeartbeat$HeartbeatRunnable.run()V(IntervalHeartbeat.java:670)

        com.wily.introscope.agent.connection.ConnectionThread.pauseBetweenAttempts()V(ConnectionThread.java:107)


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2
  • Diagnostics Agent (SMD)

Keywords

Jstart Process of Diagnostics Agent consuming high CPU Usage - SAP Solution Manager 7.1 and 7.2 , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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