You have installed the language, like Japanese, in Solution Manager System.
Only English could be selected as the language in Transaction SOLMAN_SETUP -> Earlywatch Alert Management -> Activate EWA.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
SAP Solution Manager 7.2
EWA, Language, Japanese, EWA Activate, Earlywatch Alert Management, Chinese , KBA , SV-SMG-OP , Solution Directory , SV-SMG-SVD-SWB , Service Session Workbench , Problem
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