2483419 - crw32.exe APPCRASH on attempt to refresh report connected to WebServices | SAP Knowledge Base Article

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2483419 - crw32.exe APPCRASH on attempt to refresh report connected to WebServices

Symptom

  • Crystal Reports Designer crashes with the following error:

            Problem Event Name: APPCRASH 

            Application Name: crw32.exe

            Application Version: 14.2.3.2384

            Application Timestamp: 58eeb522

            Fault Module Name: crdb_xml.dll

            Fault Module Version: 14.2.3.2384

            Fault Module Timestamp: 58eec48a

            Exception Code: c0000005

            Exception Offset: 00025145

            OS Version: 6.3.9600.2.0.0.272.7

            Locale ID: 1033


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Environment

  • Crystal Reports 2008
  • SAP Crystal reports 2011
  • SAP Crystal reports 2013
  • SAP Crystal reports 2016

Product

Crystal Reports 2008 V1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Keywords

application closes, shuts down, failure, Crystal Reports Processing Server , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

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