SAP Knowledge Base Article - Preview

2483210 - Blank browser screen displayed, call is stuck in the myssocntl service

Symptom

When calling SAPGUI transactions that open the application in a browser window, a blank page is displayed in the browser, with the URL http(s)://<host>:<port>/sap/public/myssocntl?sap-client=<client>.

Affected transactions are for example: SOAMANAGER, NWBC, SM_WORKCENTER, SOLMAN_SETUP, DBACOCKPIT, etc.


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Environment

SAP NetWeaver Release Independent

Product

SAP NetWeaver all versions

Keywords

ESH_COCKPIT , SAP Web Dispatcher , HTTPS  , Active , Inactive , HTTP , SICF, Service , Services, 500 SAP Internal Server Error, white screen, white page , KBA , BC-MID-ICF , Internet Communication Framework , Problem

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