2482560 - Desktop Connection for SAP CRM error: user email is not equal to profile email | SAP Knowledge Base Article

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2482560 - Desktop Connection for SAP CRM error: user email is not equal to profile email

Symptom

  • Desktop Connection for SAP CRM synchronization error: XX user email [] is not equal to profile email.
  • [ERROR] [script]: DCN user email []
  • No valid e-mail found

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Environment

  • Desktop Connection for SAP CRM
  • Desktop Connection for SAP CRM, enterprise edition
  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

Desktop Connection for SAP CRM all versions ; Desktop Connection for SAP CRM, enterprise edition all versions ; SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

user email, not equal, profile email, invalid e-mail, is employee of, BADI/CRMGWS/GROUPWARE_SYNC_QUERY, RESULT_PROCESSING , KBA , CRM-BF-DCN , Desktop Connection for SAP CRM , CRM-BF-DCN-CLN , Desktop Connection for SAP CRM - Client , Problem

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