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2482071 - Error when trying to take an ASE backup with Netbackup - SAP ASE

Symptom

ERROR FROM NetBackup:
0509-026 System error: Cannot run a file that does not have a valid format.

ERROR IN Backup Server Errorlog:
Backup Server: 4.124.2.1: Archive API error for device='sybackup::-SERV cw022 -CLIENT ra054.irbbrasil.br -POL RA054-SYBASE-DEV-IDMD -SCHED Default-Application-Backup::000': Vendor application name=<UNINIT>, Library version=0, API routine=<UNINIT>, Message=Unable to open API library for device 'sybackup::-SERV cw022 -CLIENT ra054.irbbrasil.br -POL RA054-SYBASE-DEV-IDMD -SCHED Default-Application-Backup'. Library path is '/sapase/IDMD/ASE-16_0/lib/libsybackup.so'. dlopen() returned: Code=8, Message= 0509-022 Cannot load module /sapase/IDMD/ASE-16_0/lib/libsybackup.so.
Cannot run a file that does not have a valid format.
Backup Server: 2.23.1.1: Connection from Server IDMD on Host ra054 with HostProcid 15335576.
Backup Server: 2.23.1.1: Connection from Server IDMD on Host ra054 with HostProcid 15335576.
Backup Server: 4.172.1.4: The value of 'allocated pages threshold' has been set to 40%.
A00: SYBMULTBUF ERROR: Unable to open API library for device 'sybackup::-SERV cw022 -CLIENT ra054.irbbrasil.br -POL RA054-SYBASE-DEV-IDMD -SCHED Default-Application-Backup'. Library path is '/sapase/IDMD/ASE-16_0/lib/libsybackup.so'. dlopen() returned: Code=8, Message= 0509-022 Cannot load module /sapase/IDMD/ASE-16_0/lib/libsybackup.so.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0
  • AIX 7.1
  • NetBackup 8.0
  • Backup Server

Product

SAP Adaptive Server Enterprise 16.0

Keywords

dump, load, NetBackup, Symantec, 64-bit, 32-bit, libraries , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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