2481690 - Troubleshooting for Business Process Operations Detail List errors in SAP Solution Manager 7.1 & 7.2 | SAP Knowledge Base Article

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2481690 - Troubleshooting for Business Process Operations Detail List errors in SAP Solution Manager 7.1 & 7.2

Symptom

Within SAP Solution Manager 7.1 or 7.2, attempting to display the Detail List for a configured and active Business Process Operations monitoring object from the related Alert Inbox fails with one of the following behaviours occurring:

  • The SAPGUI window opened for the managed system is blank.
  • The SAPGUI window opened for the managed system requires user login credentials to access.
  • The SAPGUI window opened for the managed system displays a SAP Start Screen.
  • The alert details of the monitoring object after upgrading to 7.2 is missing the metric description and link to alert details URL.
  • For IDOC Monitoring, the message "No data available - use "All Idocs" button to retrieve current status" is displayed in the detail list when opened.

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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

SOLMAN, BPMON, BPO, BPM, DETAIL LIST, Alert Details, SSF/PTAB, SM_BPM_DET, TRUSTED_RFC,  S_TABU_DIS, SAP_MANAGED_BPOANA_ALL, URL Generation Framework, ALERT_DETAILS_SM, ALERT_DETAILS_ST, IDOC, IMIDOC, no data available, All IDocs. , KBA , SV-SMG-MON-BPM-MON , Monitoring , SV-SMG-MON-BPM , Business Process Operations , Problem

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