SAP Knowledge Base Article - Preview

2481432 - CRM Integration 'Reason Category' blank in the storefront

Symptom

After setting up the integration with CRM, in the power tools storefront MY ACCOUNT -> Support Tickets/Complaints -> Add New Enquiry -> Reason Category the popup window is blank.

reason_category_blank.png


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Environment

Hybris 6.2

CRM Integration

Product

SAP Hybris Commerce 6.2

Keywords

CRM Integration Reason Category Create Ticket Support Tickets/Complaints , KBA , CEC-COM-BSC-CRM-SRV , CPS/SAP CRM Service (SAP Hybris) , Problem

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