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2480903 - "FAIL: Start Service runs with administrative privileges, OSExecute disabled" Error during upgrade

Symptom

During the upgrade while SUM tool executs sapcontrol command, following error occurs,

For Example:

Directory: \SUM\sdt\log\SUM
Log file   : DELETE-REMOTE-BOOTSTRAP-JARS_XX.LOG

============================

May 28, 2017 3:31:20 AM [Info ]: Command line: \\<SERVER>\sapmnt\<SID>\SYS\exe\uc\NTAMD64\sapcontrol -nr 1 -host <host> -user <user> <SecureField> -prot NI_HTTP -function OSExecute "\\<SERVER>\sapmnt\<SID>\SYS\exe\jvm\NTAMD64\sapjvm_6.1.102\sapjvm_6\bin\java.exe -cp \\<SERVER>\sapmnt\<SID>\SYS\global/sdtremote/sdt_trace.jar;\\<SERVER>\sapmnt\<SID>\SYS\global/sdtremote/sdt_util.jar;\\<SERVER>\sapmnt\<SID>\SYS\global/sdtremote/sdt_tools.jar;\\<SERVER>\sapmnt\<SID>\SYS\global/sdtremote/sap.com~tc~sec~csi.jar com.sap.sdt.tools.remote.SdtRemoteOperationsExecutor deleteBootstrapJars E:/usr/sap/<SID>/J01 SWITCH_UPGRADE " 0 300
May 28, 2017 3:31:20 AM [Info ]: Standard out: F:\usr\sap\<SID>\SUM\sdt\tmp\SAPCONTROL_OSEXECUTE_1_17.OUT
May 28, 2017 3:31:21 AM [Info ]: Process ID 10 has been started.
May 28, 2017 3:31:21 AM [Info ]: Waiting for process ID 10, name sapcontrol to finish.
May 28, 2017 3:31:21 AM [Info ]: Process ID 10, name sapcontrol has been finished, exit code 1.
May 28, 2017 3:31:21 AM [Error ]: The following problem has occurred during step execution: com.sap.sdt.tools.sapcontrol.SAPControlException: Sapcontrol client could not perform action os process execute on instance null
Return code condition success evaluated to false for process sapcontrol for action os process execute.

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Directory: \SUM\sdt\tmp\
Log file   : SAPCONTROL_OSEXECUTE_1_17.OUT

============================

28.05.2017 03:31:21

OSExecute

FAIL: Start Service runs with administrative privileges, OSExecute disabled

============================

Note: This can happen in any phase of upgrade. Please check the log file corresponding to the failed phase.


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Environment

Upgrade using SUM

Windows

Product

SAP NetWeaver all versions

Keywords

SUM, sapcontrol, admin priviledge, SAP Service user, , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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