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2480302 - Error in Detect Certified High Availability setup step

Symptom

  • You are performing an upgrade using Software Update Manager (SUM) when you receive the following error in the step Detect Certified High Availability setup
    TroubleTicket_XX.txt:
An error has occurred during the execution of the Detect Certified High Availability setup step with action input_credentials.
Service com.sap.sdt.j2ee.services.servicesimpl.CertifiedHAService failed with the following message:
Sapcontrol client could not perform action ha check config on instance 0.
You can find more information in the files Path\SUM\sdt\log\DETECT-CERTIFIED-HA_XX.LOG and ProcessOverview.html.
    DETECT-CERTIFIED-HA_XX.LOG:
[Error ]: The following problem has occurred during step execution: com.sap.sdt.tools.sapcontrol.SAPControlException:
Sapcontrol client could not perform action ha check config on instance X
Return code condition success evaluated to false for process sapcontrol for action ha check config

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Product

SAP NetWeaver 7.0

Keywords

Specify Credentials Java Stack , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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