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2479607 - SYSTEMDB running inconsistent Secure Storage File System (SSFS) after enabling Data Volume Encryption in Multitenant Database

Symptom

You have one or all of the following symptoms in the SYSTEMDB of your multitenant* database landscape:

  • Alert "Your database is currently running with an inconsistent secure storage file system (SSFS). Access to encrypted data and encryption of data are limited."
  • Backup is failing with error message: "Inconsistent SSFS!"
  • SYS.M_SECURESTORE contains information about an inconsistency of the SSFS ( DPAPI -> IS_CONSISTENT=FALSE )
  • Secure Internal Credential Store: SQL CREATE CREDENTIAL or CREATE REMOTE SOURCE fails with "encryption failure"
  • XS Secure Store: Reading or writing from an XS Secure Store fails with "encryption failure"
  • PSE Private Key Store: Setting an own certificate fails with "Error during encryption of private key"

*For non-multitenant database configurations, please see SAP Note 2097613 - Database is running with inconsistent Secure Storage File System (SSFS)


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Environment

SAP HANA Platform Edition 1.0

Revision 90 and above

Multitenant Database Container landscape

Product

SAP HANA 1.0, platform edition

Keywords

HANA Alert 57, Inconsistent SSFS, HANA inconsistent data volume encryption, hana inconsistent ssfs, Inconsistent HANA multitenant, inconsistent hana mdc, inconsistent ssfs backup , KBA , HAN-DB-SEC , SAP HANA Security & User Management , HAN-DB , SAP HANA Database , Problem

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