SAP Knowledge Base Article - Preview

2479154 - Multiuser request is stuck in the workflow, request is not moving to the next stage.

Symptom

While trying to submit a multiuser access request for 150 users, using a custom request type, the request is not proceeding to the next stage, it does not get past the first stage. Runtime monitor shows the workflow gets all the way to the point of "calling exit" but never progresses.


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Environment

SAP GRC Access Control 10.1

  • Access Request Management (ARQ)
  • Custom request type

Product

SAP Access Control 10.0 ; SAP Access Control 10.1

Keywords

multi-user, custom, request type, Create User, Change User, Assign Object, runtime monitor, msmp instance runtime monitor , KBA , GRC-SAC-ARQ , Access Request , Problem

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