SAP Knowledge Base Article - Preview

2479056 - SDI Agent communication issue when registering DPAgent to a new HANA instance in SAP Cloud Platform

Symptom

  • 2017-05-19 21:00:00,915 [ERROR] SocketConnector.read  - Failed to ping the URL https://<hanainstance>.eu1.hana.ondemand.com:443/sap/hana/im/dp/admin/dpadmin.xsjs

    Ensure that the HANA hostname, port and HTTP proxy settings are correct.
    2017-05-19 21:00:00,915 [ERROR] AgentConnection.submitRequest  - Request Failed for ADMIN_SET_CONFIG_PROPERTIES Context: Failed to ping the URL https://<hanainstance>.eu1.hana.ondemand.com:443/sap/hana/im/dp/admin/dpadmin.xsjs

    Ensure that the HANA hostname, port and HTTP proxy settings are correct.
    2017-05-19 21:00:00,916 [ERROR] ServerConnectDialog.connectToHanaServer  - Failed to connect to HANA server.
    com.sap.hana.dp.adapter.sdk.AdapterException: Context: Failed to ping the URL https://<hanainstance>.eu1.hana.ondemand.com:443/sap/hana/im/dp/admin/dpadmin.xsjs

  • telnet to <hanainstance>.eu1.hana.ondemand.com 443 is successful

  • ping to <hanainstance>.eu1.hana.ondemand.com fails

Read more...

Environment

  • SAP HANA in HCP/SAP Cloud Platform
  • SAP HANA Smart Data Integration 1.0, 2.0
  • SDI DPAgent 1.3.6.0

Product

SAP HANA 1.0 smart data integration ; SAP HANA smart data integration 2.0

Keywords

han-dp-sdi, Data Provisioning, sda, im, Agent, ssl, cloud , KBA , HAN-DP-SDI , SAP HANA smart data integration , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.