2478800 - CONFIG_NOT_FOUND dump when searching for CRM Knowledge Articles via Enterprise Search | SAP Knowledge Base Article

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2478800 - CONFIG_NOT_FOUND dump when searching for CRM Knowledge Articles via Enterprise Search

Symptom

When searching for CRM Knowledge Artciles in Embedded search, a dump occurs. 

The dump details are:

Category                          ABAP Programming Error
Runtime Errors                RAISE_EXCEPTION
ABAP Program                CL_CRM_ES_VIEW_CONTROLLER
Short Text                        Exception condition "CONFIG_NOT_FOUND" triggered.


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Environment

  • SAP Customer Relationship Management (CRM) 
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • SAP Solution Manager 7.2

Product

SAP Customer Relationship Management 7.0 ; SAP Solution Manager 7.2 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

SAP, webui, solution manager, sm_crm, RAISE exception, CL_BSP_DLC_CONFIGURATION2, IF_BSP_DLC_CONFIGURATION~GET_CONFIG_DATA;  AIC_ES_UI_APPL/KnowledgeArticleESResult; bsp_wd_cmpwb,
embedded; search; enterprise search; configuration; default; ESH_COCKPIT; connector; CL_CRM_ES_VIEW_CONTROLLER; RAISE_EXCEPTION; CONFIG_NOT_FOUND; exception; condition; dump; error , KBA , CA-WUI-ES , Enterprise Search Integration , SV-SMG-SUP , Service Desk / Incident Management , Problem

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