2478763 - An error occurred when requesting the token from the REST service. (LO 02049) | SAP Knowledge Base Article

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2478763 - An error occurred when requesting the token from the REST service. (LO 02049)

Symptom

  • Live Office gives the following error when trying to connect to the BI Platform:

    An error occurred when requesting the token from the REST service. (LO 02049)
  • This error is observed after upgrade from any versions to 4.1 SP 6 or higher

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.1 SP 6 or higher
  • SAP BusinessObjects Business Intelligence Platform 4.2

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-LO , Live Office , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , How To

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