- You are running SAP Contact Center and are trying to collect statistical data to be sent to CRM through the RDI (Reporting Data Interface) API
- As part of the troubleshooting process, you have been requested to test the RDI service installed in the same enviroment
SAP Contact Center
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, DTE, Data Collector, Statistics, BI,authentication in integration interfaces, API, RDI, Statistics , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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