2478219 - LSO: Error message on playing courses "Incomplete or incorrect data" , "Read/write error" & "There is no connection to Master Repository" | SAP Knowledge Base Article

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2478219 - LSO: Error message on playing courses "Incomplete or incorrect data" , "Read/write error" & "There is no connection to Master Repository"

Symptom

Error message "Incomplete or incorrect data" while playing courses on the learning portal
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Or while trying to upload new Courses via Authoring Tool, while connecting to Master Repository you get the error message "Read/write error" & "There is no connection to Master Repository" displayed
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Environment

•Human Capital Management (HCM)
•SAP Learning Solution 6.0

Product

SAP Learning Solution 6.0

Keywords

"Incomplete or incorrect data" , "Read/write error" or "There is no connection to Master Repository" Errors occurred while playing courses on the learning portal:

com.sap.hcm.ls.lms.servlets.exceptions.InvalidArgumentException :
at com.sap.hcm.ls.lms.servlets.control.CourseUpdater.update(CourseUpdater.java:79)
at com.sap.hcm.ls.lms.servlets.control.EventDispatcher.updateModels(EventDispatcher.java:133)
at com.sap.hcm.ls.lms.servlets.control.RequestProcessor.doProcess(RequestProcessor.java:100)
at com.sap.hcm.ls.lms.servlets.control.RequestProcessor.process(RequestProcessor.java:80)  Error message while connecting to Master Repository:

No access: JSSE not installed iaik.protocol.https.HttpsURLConnection
-> Please verify the settings: WebDavSlide-Repository: [ServerURL=https://cms.mycompany.corp:port/irj/go/km/docs/documents/LSO]
com.sap.hcm.ls.shared.repository.access.NoAccessException: No access: JSSE not installed iaik.protocol.https.HttpsURLConnection
-> Please verify the settings: WebDavSlide-Repository: [ServerURL=https://cms.mycompany.corp:port/irj/go/km/docs/documents/LSO]
 at com.sap.hcm.ls.shared.repository.access.wdslide.WDRepository.checkAccessability(WDRepository.java:402) , KBA , PE-LSO-AE , Authoring Environment , PE-LSO-CP , Content Player , Problem

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