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2477817 - Error "CrystalEnterprise.DiskUnmanaged" when scheduling a report to file system in Linux server

Symptom

  • Error "CrystalEnterprise.DiskUnmanaged" when scheduling a report to file system in Linux server.
  • This issue will also occur with scheduling LifeCycle Management (LCM), Promotion Management jobs to LCMBIAR on local filesystem
  • The file system directory is located in the  BusinessObjects installation directory.
  • Found this error in the Adaptive Job server logs: Destination file path found in the blacklist filter: /appli/xxx/sap_bobj/data/xxxx /build/psbuild/a41p664r/src/platform.services.jobprocessing/servers/cpp/jobserver/destinations
    destination file error. [Failed to write to the specified directory]: [CrystalEnterprise.DiskUnmanaged]

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

DiskUnmanaged, schedule, blacklist, filter, file system, linux, whitelist functionality, , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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