2477443 - Cannot access Alation from the Launchpad - SAP Cloud Platform BDS | SAP Knowledge Base Article

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2477443 - Cannot access Alation from the Launchpad - SAP Cloud Platform BDS

Symptom

  • Accessing the Data Navigator (Alation) is not possible with your BDS portal account
  • Clicking the graphical link from the Launchpad results in the following error message:

An error has occurred...
Return to home page.
If you are unable to access your account, please contact support.

GO TO LOGIN PAGE

error_alation.jpg


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Environment

SAP Cloud Platform Big Data Services (BDS) 4.3

  • SAP Cloud Platform Big Data Services (BDS) Connectivity
  • SAP Cloud Platform Big Data Services (BDS) Portal
  • SAP Cloud Platform Big Data Services (BDS) Third Party Apps

Product

SAP Cloud Platform Big Data Services 1711

Keywords

Hadoop, Altiscale, Altiscale Portal, Hadoop Distributed File System (HDFS), Alation, "Data Navigator", alation_login, group , KBA , BC-NEO-BDS , HCP Big Data Service , Problem

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