2477066 - Failed to backup due to Msg 7210 - SAP ASE | SAP Knowledge Base Article

SAP Knowledge Base Articles - preview

2477066 - Failed to backup due to Msg 7210 - SAP ASE


  • When performing a backup, the following message happened on console and backup was failed.

    Msg 7210, Level 18, State 1:
    Server 'test', Line 1:
    Can't open a connection to site 'SYB_BACKUP' because 'set up channel' message could not be sent.

  • When the Msg 7210 happened first, the following message happened in the backupserver log.

    May 10 13:27:04 2017: Open Server Error: 16219.10.0: A call to srv__waitfor_read() was interrupted by an attention
    May 10 13:27:04 2017: Open Server Session Fatal Error: 16310.15.0: srv__read_tokenparams: Fatal error while Reading PARAMS TDS for spid: 26



  • SAP Adaptive Server Enterprise (ASE)
  • Backup Server
  • Netbackup



SAP Adaptive Server Enterprise 15.7


KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-SYB-ASE-CE , ASE Cluster Edition (Standalone) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.