SAP Knowledge Base Article - Preview

2476175 - Multiple Manager Roles Usage within Workflows

Symptom

  • When changing approvers for a workflow that is a role that has the capability to apply multiple managers to one Employee for the same Matrix Relationship, it can be observed that there is no employee name shown and simply shows just the role name (such as):
    • Additional Manager
    • Second Manager
    • Matrix Manager
    • Custom Manager
  • When doing an adhoc report against workflow data, you will see that the employee name/id is blank for the additional manager step.

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Environment

  • SAP SuccessFactors HCM Cloud
  • Employee Central

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions

Keywords

Jira ECT-72914, manager, workflow, ECT-99742 , KBA , LOD-SF-EC-WFL , Workflows (Rules & XML) , LOD-SF-EC , Employee Central , Problem

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