2476083 - Cannot connect live to Hana on-premise after BOC update | SAP Knowledge Base Article

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2476083 - Cannot connect live to Hana on-premise after BOC update


  • on premise HANA Database live  connections stopped working after BusinessObjects cloud update
  •  Connection Logon screen just shakes after entering credentials with no error message
  • Trace not showing any error
  • HCP live connection or any other connection type using HCC (such as BW on premise or ERP) is still working as expected
  • Chrome developer console intermittently throwing "app.chunk.6.slice_of_main-chunk.b688c82….js:23 GET https://tenant-address/sap/fpa/services/pusher/Pusher.xsjs?from=2017-05-17T09:20:17.780Z&tenant=number 404 (Not Found)"



  • SAP BusinessObjects Cloud 2017.8.2


EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, HCC, connector, premise , KBA , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , Problem

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