2475680 - Unable to load JSP or Jasper exception while playing the course in Authoring Tool. | SAP Knowledge Base Article

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2475680 - Unable to load JSP or Jasper exception while playing the course in Authoring Tool.

Symptom

While you launch a content in the SAP Authoring Environment (LSOAE). The following error occurs:

HTTP Status 500  
type Exception report 
message description The server encountered an internal error () that prevented it from fulfilling this request. 
exception javax.servlet.ServletException: Unable to load class for JSP

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Environment

•Human Capital Management (HCM)
•SAP Learning Solution 6.0
•SAP Authoring Environment version LSO 604_14

Product

SAP Learning Solution 6.0

Keywords

javax.servlet.ServletException: Unable to load class for JSP, HTTP Status 500, Authoring Environment, LSO-AE, LSO, Content Player , KBA , PE-LSO-AE , Authoring Environment , PE-LSO-CP , Content Player , Problem

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