SAP Knowledge Base Article - Preview

2475478 - "SOAP:1027 SRT: Serialization / Deserialization failed" error while configuring Message Alerting

Symptom

When configuring Message Alerting in SAP Solution Manager Configuration System throws error:
"Error in Message Alerting Web Service for <domain>: SOAP:1027 SRT:Seriaalization:Deserialization failed"
 
In Transaction Code SRT_UTIL log, you can see error:
"Value is longer than the maximum valid length 12:"administrator"

In Tcode SRT_UTIL logs, you can see error: Value is longer than the maximum valid length 12:"administrator"


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

SOAP:1027 SRT: Serialization / Deserialization failed, Value is longer than the maximum valid length 12:"administrator", Value is longer than the maximum valid length, Message Alerting, solman_setup, SRT_UTIL , KBA , BC-NWA-XPI , Process Integration Monitoring , SV-SMG-MON-IPO-PI , PI Monitoring , Problem

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