2474984 - PCM Error Code 800706ba when creating a new item | SAP Knowledge Base Article

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2474984 - PCM Error Code 800706ba when creating a new item

Symptom

  • In PCM model builder , when trying to insert a child for dimension like Periods, the error code "800706ba" would raise randomely
  • Stopping PCM services and restarting the PCM Application server don't fix the issue
  • Full details in PCM log file :

    Error communicating with the PCM Server.  The server has stopped responding.Error Code800706BA,      
    Error connecting to Profitability and Cost Management Server %s - %s

    Please check that the Profitability and Cost Management server name is correct.
    Details contained in the file -'C:\PCM\PCMTemp\Logs\PCMError.Log'.

    Call stack:
    :0065DD84 [PCMUI.exe] TPPWin32DataSource::Get_ParentChild (PPDataSources.pas, line 1469)
    :765EC54F [KERNELBASE.dll]
    :0065DD84 [PCMUI.exe] TPPWin32DataSource::Get_ParentChild (PPDataSources.pas, line 1469)
    :0055453B [PCMUI.exe] CreateSafeCallErrorExceptionObject
    :0055456C [PCMUI.exe] CreateSafeCallErrorExceptionObject
    Recursive call (3 times):
    :0065DD84 [PCMUI.exe] TPPWin32DataSource::Get_ParentChild (PPDataSources.pas, line 1469)
    :00796E5E [PCMUI.exe] TEPOTreeBuilder::GetParentChildData (EPOTreeBuilder.pas, line 201)
    :007975B1 [PCMUI.exe] TEPOTreeBuilder::ValidateChildren (EPOTreeBuilder.pas, line 526)
    :00797C5A [PCMUI.exe] TEPOTreeBuilder::ValidateTree (EPOTreeBuilder.pas, line 750)
    :00F04093 [PCMUI.exe] TfraDimensions::RefreshFormData (EPODimensionsFrame.pas, line 3937)
    :00F08F69 [PCMUI.exe] TfrmDimensions::RefreshFormData (EPODimensionsForm.pas, line 145)
    :00C2BA81 [PCMUI.exe] TfrmMDIChild::WndProc (EPOChildForm.pas, line 426)
    :0068207A [PCMUI.exe] ApplicationGetMessageMsgHookProc (cxContainer.pas, line 6285)
    :0051C2FF [PCMUI.exe] TWinControl::MainWndProc
    :0045612A [PCMUI.exe] StdWndProc

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Environment

  • SAP BusinessObjects Profitability and Cost Management 10 onwards including Support Packages (SAP EPM PCM)

Product

SAP Profitability and Cost Management 10.0

Keywords

800706ba, Code800706BA, Get_ParentChild, CreateSafeCallErrorExceptionObject, GetParentChildData, Error communicating with the PCM Server, Error connecting to Profitability and Cost Management Server, PCM server stopped responding, PCMUI.exe , KBA , EPM-PCM , Profitability and Cost Management, EPO, PP, AA, Metify , Problem

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