2474977 - Software version 6.30.000.001 is incompatible with file version 7.00.000.001 that's why Diagnostics Agent does not startup - Solution Manager 7.1 and 7.2 | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2474977 - Software version 6.30.000.001 is incompatible with file version 7.00.000.001 that's why Diagnostics Agent does not startup - Solution Manager 7.1 and 7.2

Symptom

  • When running SMD Script you have an error "id: software version 6.30.000.001 is incompatible with file version 7.00.000.001"
  • dev_smdagent shows following error

F  ********************************************************************************
F  *** ERROR => Mutex initialization failed.
F  ***
F  *** Please see section 'Java process initialization issues'
F  *** in SAP Note 1316652 for additional information and trouble shooting advice.
F  ********************************************************************************


Read more...

Environment

  • SAP Solution Manager 7.2
  • SAP Solution Manager 7.1
  • Microsoft Windows Server 2012 

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

Software version 6.30.000.001 is incompatible with file version 7.00.000.001 that's why Diagnostics Agent doesn't not Startup - Solution Manager 7.1 and 7.2 , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.