SAP Knowledge Base Article - Preview

2474876 - Error while installing/extracting Patch/Support Package (SP)

Symptom

  • The following errors have noticed while installing the SAP BusinessObjects Business Intelligence Platform software (Support Pack/ Patch)

        "Some installation files are corrupt. Please download a fresh copy and retry the installation". Even after downloading the software again and retrying the installation, the error still remains.

errorInstalltion.png


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x
  • Windows Server

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

MD5 SH1 checksum files corrupt , KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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