SAP Knowledge Base Article - Preview

2473024 - Spool error "Warning: Device unknown"

Symptom

  • An output request fails to print.  In SP01 the spool is in error status with an OS level message returned from the host spooler or print server.
  • On Windows the error may be "Warning: Device unknown":
    • Status:                 Problem (Error in host spool system)
    • Job status:           Waiting in host spooler
    • Error:                    Error in host spool sys.
    • Info: / Message:   Warning: Device unknown

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  •  Windows may also return a similar error "The printer name is invalid."
    • Windows/NT error 1801 [\\ServerName\PrinterName]: "The printer name is invalid."

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  • On Linux the error may be:
    • Message from host spool:  /usr/bin/lpr: The printer or class was not found.
  • On AIX the error may be:
    • enq: (FATAL ERROR) : 0781-048 Bad Queue or device type name
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Read more...

Environment

SAP NetWeaver all releases

Product

SAP NetWeaver all versions

Keywords

KBA , BC-CCM-PRN , Print and Output Management , BC-CCM-PRN-DVM , Printer Administration , Problem

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