2472828 - Issue with special characters in PDF/A document generated by ADS | SAP Knowledge Base Article

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2472828 - Issue with special characters in PDF/A document generated by ADS

Symptom

  • Document is in PDF/A format.

  • Some special character is needed in document text.

  • Font used in the PDF is installed on ADS server and embedded to PDF.

  • Error from ADS trace:
    Character <number>: was not found in font '<font name>' and substitution fonts are not allowed for PDF/A.
    Ex.:
    Character U+000A00: was not found in font 'Arial' and substitution fonts are not allowed for PDF/A.

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Environment

  • SAP NetWeaver 
  • SAP Interactive Forms by Adobe

Product

SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

ADS, Adobe, PDF/A, special character, substitution, font, mapping, Arial, Times New Roman , KBA , BC-SRV-FP , Forms Processing , Problem

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