2472103 - Error writing backup to 'BACKINT' - There are no IBM Spectrum Protect-Servers available | SAP Knowledge Base Article

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2472103 - Error writing backup to 'BACKINT' - There are no IBM Spectrum Protect-Servers available

Symptom

You are not able to performed full and log backup using 3rd Party Tools.

The backup.log - file shows entries like this:

2017-04-18T13:44:47+02:00  P033814      15b80e09ad8 ERROR   LOGBCKUP state of service: nameserver, ap-sape2hbl5:30201, volume: 1, BackupLogError
2017-04-18T13:44:47+02:00  P033814      15b80e09ad8 ERROR   LOGBCKUP state of service: nameserver, ap-sape2hbl5:30201, volume: 1, Error writing backup to 'BACKINT' '/usr/sap/E22/SYS/global/hdb/backint/log_backup_1_0_12137984_12139904'

and from the backint you see error-message like the following:

2017-04-18 13:44:46.000 backint terminated:
  pid: 28422
  exit code: 0
  output:
 
                 IBM Spectrum Protect for Enterprise Resource Planning
 
                           Data Protection for SAP HANA(R)
 
 
               - Version 8, Release 1, Modification 0.0  for Linux x86_64 -
                    Build: 721  compiled on Oct 14 2016
 
                          Licensed Materials - Property of IBM.
              (c) Copyright IBM Corporation 1996, 2016  All Rights Reserved.
 
  #SOFTWAREID "backint 1.05" "IBM Spectrum Protect for Enterprise Resource Planning - Data Protection for SAP HANA(R) 8.1.0.0"
  BKI2027I: Using IBM Spectrum Protect-API version 8.1.0.0 (compiled with 7.1.3.0).
  BKI2000I: Successfully connected to ProLE on port tdphana.
  BKI0005I: Start of program at: Tue 18 Apr 2017 01:44:15 PM CEST.
  BKI1214E: Error for session to server SAPHE22:
  ANS1017E (RC-50)  Session rejected: TCP/IP connection failure.
 
  BKI1201E: There are no IBM Spectrum Protect-Servers available.
  BKI1203E: Not enough sessions available (1 required and 0 available).
 
    -- Parameters --
  Input File            : /var/tmp/hdbbackint_E22.4NhaUr
  Profile               : /usr/sap/E22/SYS/global/hdb/opt/hdbconfig/initE22.utl
  Configfile            : /usr/sap/E22/SYS/global/hdb/opt/hdbconfig/initE22.bki
  Manual sorting file   : disabled
  Tracefile             : disabled
  Traceflags            : disabled
  Parallel sessions     : 1
  Multiplexed files     : 1
  RL compression        : 0
  Exit on error         : disabled
  BATCH                 : enabled
  Buffer size           : 131072
  Buffer Copy Mode      : SIMPLE
  Redologcopies         : 1
  Versioning            : disabled
  Backup Type           : unknown
  IBM Spectrum Protect
   log server           : disabled
  IBM Spectrum Protect server            : [SAPHE22]
 
 
  #ERROR /usr/sap/E22/SYS/global/hdb/backint/log_backup_1_0_12137984_12139904
 
  #ERROR /usr/sap/E22/SYS/global/hdb/backint/log_backup_1_0_12139904_13188480
 
  #ERROR /usr/sap/E22/SYS/global/hdb/backint/log_backup_1_0_13188480_14237056
 
  #ERROR /usr/sap/E22/SYS/global/hdb/backint/log_backup_1_0_14237056_15285632
 
  #ERROR /usr/sap/E22/SYS/global/hdb/backint/log_backup_1_0_15285632_16334208
 
  #ERROR /usr/sap/E22/SYS/global/hdb/backint/log_backup_1_0_16334208_17382784
 
  #ERROR /usr/sap/E22/SYS/global/hdb/backint/log_backup_1_0_17382784_18431360
  BKI1215I: Average transmission rate was 0.000 GB/h (0.000 MB/sec).
  BKI1227I: Average compression factor was 1.000.
  BKI0020I: End of program at: Tue 18 Apr 2017 01:44:46 PM CEST.
  BKI0021I: Elapsed time: 31 sec.
  BKI0024I: Return code is: 0.


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Environment

SAP HANA, backint

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem

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