2471523 - Agentry iOS client version 6.1.8.14 does not work on iPad Air with iOS 10.0.2 if application is reset or is a new install | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2471523 - Agentry iOS client version 6.1.8.14 does not work on iPad Air with iOS 10.0.2 if application is reset or is a new install

Symptom

  • Agentry client has been reset or is a new install
  • After entering ID and password, user is prompted with a pop-up box that says" Must Connect to Server"
  • User cannot tap 'OK' to proceed, effectively making the application frozen
  • The application can be swiped closed, but re-attempting the process yields the same results

Read more...

Environment

  • Agentry Client version 6.1.8.14
  • iOS 10.0.2
  • SMP 2.3

Product

SAP Mobile Platform 2.3

Keywords

iPad Air, iOS, SMP 2.3, iOS 10, iOS 10.0.2, Agentry Client, Agentry , KBA , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , MOB-SYC-SAP , Syclo Mobility for SAP backend , Bug Filed

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.