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2471453 - Access Violation on Rule Tasks - Information Steward

Symptom

  • Upgrade Information Steward to latest version and unique type rules fail with following Access Violation
  • Error:  "System Exception <ACCESS_VIOLATION> occurred. Process dump is written to <C:\ProgramData\SAP BusinessObjects\Data
    Services\log\BODI_MINI20170425192829_7676.DMP> and <C:\ProgramData\SAP BusinessObjects\Data
    Services\log\BODI_FULL20170425192829_7676.DMP>
    Process dump is written to <C:\ProgramData\SAP BusinessObjects\Data Services\log\BODI_MINI20170425192829_7676.DMP> and
    <C:\ProgramData\SAP BusinessObjects\Data Services\log\BODI_FULL20170425192829_7676.DMP>
    Call stack:
    0x0000000081440898, DSPcache::DSFileBtreeWriter::putRowInternal()+0760 byte(s),
    d:\im_ds_4.2_sp_rel\src\dataservices\dataintegrator\codeline\code\src\pcache\ds_file_btree.cpp, line 0422+0007 byte(s)
    0x000000008033C3A9, BerkeleyDB::putRow()+0057 byte(s),
    d:\im_ds_4.2_sp_rel\src\dataservices\dataintegrator\codeline\code\src\dbspec\berkeleydb.cpp, line 1177+0036 byte(s)
    0x00000000806C9D72, LoadBDBDb::execute()+1746 byte(s),
    d:\im_ds_4.2_sp_rel\src\dataservices\dataintegrator\codeline\code\src\loader\loadbdbdb.cpp, line 0274
    0x00000000801B93B0, XTran_desc::execute()+0448 byte(s),
    d:\im_ds_4.2_sp_rel\src\dataservices\dataintegrator\codeline\code\src\core\xtran.cpp, line 0807
    0x00000000810DEB89, Rww_thread::main()+0249 byte(s),
    d:\im_ds_4.2_sp_rel\src\dataservices\dataintegrator\codeline\code\src\rww\rww.cpp, line 0451
    0x0000000000A7438E, RWThreadFunctionImp::run()+0126 byte(s)
    0x0000000000A5C184, RWRunnableImp::exec()+0372 byte(s)
    0x0000000000A74643, RWThreadImp::exec()+0051 byte(s)
    0x0000000000A75F59, RWThreadImp::_setTimeSliceQuantum()+0169 byte(s)
    0x0000000074F437D7, endthreadex()+0071 byte(s)
    0x0000000074F43894, endthreadex()+0260 byte(s)
    0x00000000773559CD, BaseThreadInitThunk()+0013 byte(s)
    0x000000007758A561, RtlUserThreadStart()+0033 byte(s)
    Registers:
    RAX=0000000003BB0080 RBX=0000000000000000 RCX=0000000003BB00E7 RDX=0000000008C782E0 RSI=000000000A18E610
    RDI=0000000000000067 RBP=000000000A13E700 RSP=000000000E04DAE0 RIP=0000000081440898 FLG=0000000000010246
    R8=0000000000000000 R9=0000000000000000 R10=0000000032003300 R11=0000000003BB0080 R12=000000000C436538
    R13=0000000007346501 R14=0000000000000000 R15=0000000000000000
    Exception code: C0000005 ACCESS_VIOLATION
    Fault address: 0000000181440898 01:000000000143F898 E:\SAP BusinessObjects\Data Services\bin\acta.dll
  • Trace logs will show the Data Services job use persistent cache data stores and lookup tables.
  • View joins have pageable cache set to automatic.
  • The PCache directory has several log folders.

Read more...

Environment

SAP Information Steward

Product

SAP Information Steward 4.2

Keywords

KBA , EIM-IS-DI , Information Steward - Data Insight , EIM-IS , Information Steward (Use Subcomponent) , Problem

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