2470808 - Where to see the Additional Contact information in SM_CRM - Solution Manager | SAP Knowledge Base Article

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2470808 - Where to see the Additional Contact information in SM_CRM - Solution Manager

Symptom

  • Cannot see partner function
  • Additional contact is not saved
  • Business Partner role missing in incident
  • What is Additional Contact technical field?
  • Where to see the business partners in an incident
  • Create incident in Fiori and maintain Additional Contact but cannot find in incident

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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

SOLMAN, Fiori, IT Service Management, Partner Determination, Contact Person, BP, ITSM , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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