2469680 - Customer supported by VAR partner cannot raise incident in ONE Support Launchpad | SAP Knowledge Base Article

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2469680 - Customer supported by VAR partner cannot raise incident in ONE Support Launchpad

Symptom

Customer supported by VAR partner cannot raise incident in ONE Support Launchpad.

"No Entry" will be displayed while choosing the "Product" or "Installation" for creating incident.

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Keywords

ONE Support Launchpad, No Entry, cannot report incident, partner support, VAR partner, create incident , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , Problem

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