2469202 - Software Update Manager (SUM) Error in the step: DETERMINE-JDBC-DRIVER - The procedure cannot proceed with JVM8 start option for product releases lower than NetWeaver 750 | SAP Knowledge Base Article

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2469202 - Software Update Manager (SUM) Error in the step: DETERMINE-JDBC-DRIVER - The procedure cannot proceed with JVM8 start option for product releases lower than NetWeaver 750

Symptom

Software Update Manager (SUM) throws the below error in DETERMINE-JDBC-DRIVER step (Logfile: <Path to SUM>/SUM/sdt/log/SUM/DETERMINE-JDBC-DRIVER_XX.LOG)

Mar 31, 2017 8:45:26 AM [Error ]: The following problem has occurred during step execution: com.sap.sdt.util.diag.DiagException:
The procedure cannot proceed with JVM8 start option for product releases lower than NetWeaver 750.
Please stop the SUM tool and start the procedure with JVM6 option as described in the Software Update Manager guide.

SUM has been registered with the below command:

STARTUP.BAT confighostagent JVM6


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Environment

  • Update of NW JAVA on Windows and MSS platform
  • Target < NW 750

Keywords

DETERMINE-JDBC-DRIVER, READ_DB_DRIVER_LOCATION, mssjdbc, sqljdbc.jar, msg.j2ee.servicesimpl.1580, java.lang.reflect.InvocationTargetException, com.sap.sdt.util.diag.DiagException: msg.j2ee.servicesimpl.1580, JVM6, JVM8,start option , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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