SAP Knowledge Base Article - Preview

2468820 - Performance issues in CMC or BI launchpad due to firewall

Symptom

  • Central Mangement Console (CMC)/BI launchpad page keeps loads indefinitely or is very slow in the browser, without any error, after giving the login credential.
  • After giving credentials in client tools, it takes few minutes to login inside
  • CMC / BI launchpad hangs randomly and requires a server restart.

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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x
  • Windows
  • Linux/Unix

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

CMC hangs, firewall, cluster, tomcat, client tools, login, delay, sia restart , KBA , BI-BIP-PER , Performance investigation , Problem

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