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2468743 - Lumira Desktop fails to connect to Central Management Server (CMS) when using SSL after upgrade certificate to TLS_RSA_WITH_AES_256_CBC_SHA

Symptom

When SSL certificate is updated to a larger cypher of 256 (TLS_RSA_WITH_AES_256_CBC_SHA) Lumira Desktop now fails to connect to Central Management Server (CMS) with the following error:


Opening connection to <server name>
Starting SSL handshake...

javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
        at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
        at sun.security.ssl.Alerts.getSSLException(Alerts.java:154)
        at sun.security.ssl.SSLSocketImpl.recvAlert(SSLSocketImpl.java:1991)
        at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1098)
        at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.
java:1344)
        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1371
)
        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1355
)
        at InstallCert.main(InstallCert.java:87)
Could not obtain server certificate chain

This occured after the Unlimited JCE was replaced in the Lumira Desktop JRE.


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Environment

  • SAP Lumira 1.31.4
  • SAP BusinessObjects Enterprise 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Lumira, desktop edition 1.0

Keywords

Lumira, Visual Intelligence, VI, Universe, SSL , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem

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