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2468630 - The SAP contact center workstation components are missing. Install latest version 7.0

Symptom

  • Issue installing the SAP Contact Center "AKA BCM" software in user system
  • After launching CDT (Communication Desktop), the application is getting the error:
    • "The SAP Contact Center workstation components missing; Install the latest 7.0 version"
    • This website wants to install the following add-on: "SAP Contact Center Terminal" from "SAP Labs Finland Ltd.".
      Error.JPG

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, cloud edition all versions ; SAP Contact Center, on-premise edition 7.0

Keywords

Business Communication Management, CCtr, SCC, CCI, CRM-CCI, Support Pack 7.0, 7.0.1, 7.0.2, 7.0.3, 7.0.3.100, 7.0.4, 7.0.4.100, 7.0.5, 7.0.6, 7.0.6.100, Installation error, Install, workstation, components missing, Contact Center, ContactCenter, ContactCentre, website, add-on: "SAP Contact Center, SAP Labs Finland Ltd , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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