2468119 - "Default" Address flag is not working - standard address cannot be set | SAP Knowledge Base Article

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2468119 - "Default" Address flag is not working - standard address cannot be set

Symptom

In Account management or account identification following symptoms can be observed:

  • User cannot mark address as a default  - even if  user tries to set a standard address, the system deletes the mark after saving
  • The "default" radio button is not populated even if this is the "standard address" 

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Environment

  • SAP Customer Relationship Management 7.0
  • SAP enhancement package 1-4 for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

KBA , CRM-IC-SEA , Account Identification , CRM-MD-BP , Business Partners , BC-SRV-ADR , Address Management / Business Address Services , Problem

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