In the "Agent - Contact Handling Volume" Online Standard Reports are displaying the reporting group as "undefined"
SAP Contact Center 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, undefined, no definido, reports, groups, Undefined Group, Undefined Agent, Standar Reports, handled, Online Monitoring, Contact Center , KBA , CRM-CCI , Contact Center Infrastructure , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.