2467731 - Investigating KM Problems - Guided Answers | SAP Knowledge Base Article

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2467731 - Investigating KM Problems - Guided Answers

Symptom

The following Guided Answers decision tree will assist you with resolving problems with the Knowledge Management (KM) portal application

Topics covered in this decision tree include issues with the following -

  • Knowledge Management Startup Issues
  • Problems related to the /etc repository and display of KM Icons
  • Issues with XML Forms
    - The display of XML Form Content
    - The rendering of XML Forms
    - Access to the XML Forms Builder
  • Issues with the following KM Repository Services
    - Time Based Publishing (TBP)
    - Subscriptions
    - Approval Process
    - The Wastebasket Service
    - Versioning

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Environment

  • SAP Knowledge Management
  • SAP Enterprise Portal
  • SAP NetWeaver Application Server Java

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

error during knowledge management startup, etc, icons, km, xml, xfbuilder, xml form, resource cannot be displayed with XMLResourceRenderer, GUID, technical ID, source code, Time based publishing, TBP, Time dependent Publishing, Subscription, Notification, channel, email, approval, approver, wastebasket, versioning, version, content management, url generator service, host , KBA , EP-KM-CM , KM Content Management , Problem

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