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2467497 - System inaccessible after updating SAPUI - SAP ASE for BS

Symptom

  • You have upgraded the SAPUI5 component on your system and the update finished successfully. After that you have started SGEN on all the components, which failed and the system is inaccessible.
  • The application log in Windows Event viewer is flooded with the following error:

Basis System: Runtime error "DBIF_REPO_INTERNAL_ERROR" occurred.

  • In dev_w0 you could see the following error:

C ERROR: -1 in function SQLConnectWithRetry (SQLConnectWithRetry) [line 5105]
C (30012) [08001] [SAP][ASE ODBC Driver]Client unable to establish a connection
C syb_glob.dbsl_ca.errclass set to DBSL_EC_RESTART
C Connection 0 failed using DRIVER={Adaptive Server Enterprise};server=xxxxxx;port=xxxx;uid=SAPSR3;db=<SID>;pwd=xxxxxxxx;TextSize=2147483647;CRC=0;FetchArraySize=1000;ReleaseLocksOnCursorClose=1;DynamicPrepare=1;QuotedIdentifier=1;UseCursor=2;homogeneousbatch=1;charset=utf8;EncryptPassword=1;EnableLOBLocator=0;app=R3D000 00 comm rd ODBC;logintimeout=3;ProtocolCapture=cap_w0_comm_rd;supresstdscontroltokens=1;SuppressRowFormat=1;SuppressParamFormat=1;
C
B ***LOG BV3=> severe db error 30012; work process is stopped [dbsh 1247]
B ***LOG BY2=> sql error 30012 performing CON [dblink 573]
B ***LOG BY0=> [ASE Error SQL30012:08001][SAP][ASE ODBC Driver]Client unable to establish a connection [dblink 573]

  • You have restarted the system but when trying to login, you are getting "rabax during sapgui logon" message.
  • You have set the profile parameter "login/quiet_mode" to 0, according to KBA 2429578 - How to deal with error "rabax during sapgui logon", but then when login, you don't get any field to enter user name/password, but at the bottom of SAP GUI you can see "Internal error when accessing program SAPLSGUI".
  • R3trans -d is returning RC=0000.

Read more...

Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP NetWeaver (NW) - All versions 

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver all versions

Keywords

KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , Problem

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