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2465752 - CRM integration datahub stopped after dataloading complete

Symptom

CRM integration configured and the service order iDoc sent to Datahub successfully. But datahub stopped after data loading complete.

In the datahub log

2017-04-19 18:40:51,833 [DEBUG] [c.h.d.s.IDOCMappingService] The parsing of the IDOC took 41 milliseconds. 1 IDOCs, 6 fragments, 179 values.
2017-04-19 18:40:51,835 [INFO] [c.h.d.s.f.DataFeedActor] Loading 6 items to 'SAPCRMSERVICEORDER_INBOUND_FEED' data feed
2017-04-19 18:40:51,835 [DEBUG] [c.h.d.p.i.NamedPoolStrategy] Searching for pool by name SAPCRMSERVICEORDER_INBOUND_POOL for feed 11401 - SAPCRMSERVICEORDER_INBOUND_FEED
2017-04-19 18:40:51,836 [DEBUG] [c.h.d.p.i.DefaultProcessMonitor] Registered DataLoad #10: 1 processes running
2017-04-19 18:40:51,836 [DEBUG] [c.h.d.s.i.DefaultEventPublicationService] Publishing data hub event : DataLoadingStartedEvent{actionId=10, feedId=11401, poolId=11401, itemCount=6}
2017-04-19 18:40:51,839 [DEBUG] [c.h.d.p.i.DefaultProcessMonitor] Unregistered DataLoad #10, 0 processes running
2017-04-19 18:40:51,839 [INFO] [c.h.d.s.s.HttpInboundService] The processing of the CRMXIF_ORDER_SAVE_U07(CRMXIF_ORDER_SAVE_U07) tag took 210 milliseconds.
2017-04-19 18:40:51,839 [DEBUG] [c.h.d.s.i.DefaultEventPublicationService] Publishing data hub event : DataLoadingCompletedEvent{actionId=10, feedId=11401, itemCount=6, status='COMPLETE'}

No further compositions and publications from datahub log.


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Environment

CRM integration

Hybris 6.2.0.4

CRM 2.1

Product

SAP Hybris Commerce 6.2 ; SAP Hybris Commerce 6.3

Keywords

CRM integration Service Order replication data load complete SAPCRMSERVICETICKET_INBOUND_POOL , KBA , CEC-COM-BSC-CRM-MDM , CPS/SAP CRM Master Data Replication (SAP Commerce) , Problem

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