2464211 - Completing WOs and entire list was removed, the description is not empty and the start button is enabled - SAP Work Manager | SAP Knowledge Base Article

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2464211 - Completing WOs and entire list was removed, the description is not empty and the start button is enabled - SAP Work Manager

Symptom

  • Issue with SAP Work Manager cache, the last Workorder information still remains in the details screen even though there is no more Workorder left
  • When a work order is completed and transmitted back to SAP using the Work manager iOS client, all the information on the client is not cleared from the application (please note that all the information is updated in SAP backend)
  • See picture below - please note that they Start Key is also enabled

    1.png

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Environment

  • SAP Work Manager 6.2.0
  • SAP Work Manager 6.3.0
  • SAP Work Manager 6.4.0 
  • SAP Mobile Platform 3.0 SP10 to SP12 PL04
  • Apple iOS from 9 to 10 with latest agentry client with SDK SP14 PL05

Product

SAP ERP 6.0 ; SAP Mobile Platform SDK 3.0 ; SAP Work Manager 6.3.0

Keywords

"SAP Work Manager iOS 10 client not clearing", "SAP Work Manager Workorder object not clearing", "SAP Work Manager When Workorder is empty the details still show last information", "When completing WOs and entire list was removed, the description is not empty and the start button is enabled" , KBA , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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