SAP Knowledge Base Article - Preview

2463305 - Extended Attributes of Multilevel Categorization not considered in Service Requests

Symptom

The validity period set with Extended Attributes "Effective Valid-From Date" and Effective Valid-To Date" in a Categorization Schema is not taken into account when using the Multilevel Categories in a Service Request.


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Environment

  • SAP CRM 7.0 EhP1
  • SAP CRM 7.0 EhP2
  • SAP CRM 7.0 EhP3
  • SAP CRM 7.0 EhP4

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

categories validity valid-from valid-to effective , KBA , CRM-BTX-BF-CAT , Categorization and Reference Object in Transactions , How To

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