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2462581 - Problem getting database connection

Symptom

Problem getting database connection

Exception message thrown was:

1. Timeout waiting for idle object

A "Timeout" message means MySql driver is trying to connect to unreachable server (the server or the database service could be down) and either overloaded application (try increasing timeout), too small pool (increase pool) or connection leaks.

2. [Registry] cannot activate tenant <<master>> since its database connection is currently lost

This exception means that the thread pool got exhausted. Some threads blocked waiting for a connection from the connection pool. 


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Environment

SAP Hybris Commerce Version 5.7.0.3 with MySQL v5.6.

Product

SAP hybris Commerce 5.7

Keywords

KBA , CEC-COM-CPS , Commerce Platform & Suite (SAP Commerce) , Problem

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